Who We Are
Hartley & Whitmore Ltd. (“we”, “us”, “our”) provides digital training and related services.
Our website is: https://hartleywhitmore.co.uk
For any privacy related queries: helpdesk@hartleywhitmore.co.uk
What Information We Collect
We may collect and process the following personal data:
- Name
- Email address
- Company name
- Contact details (including phone number if provided)
- Enquiry details submitted via forms
- Account information (if users register)
- Course activity and progress (where applicable)
How We Use Your Information
We use personal data to:
- Respond to enquires and provide support
- Deliver and manage access to training
- Process payments (where applicable)
- Maintain user accounts
- Improve our services and user experience
- Meet legal and administrative requirements
Lawful Basis for Processing
We process your data under the following lawful bases:
- Contract - to provide training services
- Legitimate interests - to operate and improve our business
- Legal Obligation - where required
Sharing Your Information
We do not sell personal data.
We may share data with trusted third parties where necessary, including:
- Payment providers
- Website hosting providers
- Learning Management Systems components
- Technical service providers supporting site functionality
These providers only process data as required to deliver services.
Embedded Content
Pages on this site may include embedded content (such as videos)
Embedded content from other websites behaves in the same way as if you visited those websites directly. These sites may collect data, use cookies, and monitor interactions.
User Accounts
If you create and account on our website:
- We store your personal information provided in your profile
- You may request access to, correction of or deletion of your data
- Website administrators may access this information for support and management purposes
Data Retention
We retain personal data only as long as necessary for:
- Delivering services
- Legal and accounting obligations
- Resolving disputes
User account data is retained while the account remains active or as required for legitimate business purposes.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion
- Restrict or object processing
- Request a copy of your data
You also have the right to lodge a complaint with the Information Commissioner’s Office.
Data Security
We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.
Where Your Data is Sent
Data may be processed by third-party services that support our website and operations.
Where applicable, data may be transferred securely outside the UK in accordance with data protection requirements.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
Contact
For any questions regarding this Privacy Policy:
helpdesk@hartleywhitmore.co.uk